Delivery and Returns
We want you to be enjoying your Jake’s Gin as soon as possible, so we always do our best to ensure you receive your order promptly
Mainland UK: 2-3 business days from date of shipping
Non mainland UK: 2-4 business days from date of shipping
International: We currently do not offer delivery outside of the UK
Discounts are applied on orders at the checkout. If you have any questions please contact us through tom@jakesgin.com
CUSTOMER SATISFACTION
We do hope that you love sipping on your gin, but if for any reason you are not 100% satisfied with your purchase please contact us on ed@jakesgin.com
RETURNS POLICY:
We will refund the full value of any product(s) purchased, provided the conditions below are met:
1) You are able to return the product(s) in question to us within 30 days of receipt of your order
2) Unless faulty, your items are returned to us in a resalable condition. This means unopened, in the same condition you received them and with any labels and packaging intact
3) Please send any return items to the following address, with a note inside including the name, order number and postcode of the original order:
Jake’s Gin C/O, fulfilmentcrowd Unit C, Western Avenue, Matrix Park, Chorley, Lancashire, PR7 7NB
PLEASE NOTE: unfortunately we will not be able to refund the cost of postage, either of your original order or the return unless the item is faulty. For faulty items we will resend a replacement at no extra cost and refund the cost of your original delivery.